Ticket Refund Policy

1. General Refund Policy
Tickets purchased through Kupikartu are typically non-refundable. However, in certain cases where events are canceled or rescheduled, we will offer refunds in accordance with the event organizer’s policy.

2. Event Cancellations
If an event is canceled, Kupikartu will provide a full refund for the ticket price. The refund will be processed within 10 business days after the cancellation notice is issued by the event organizer.

3. Event Rescheduling
If an event is rescheduled, tickets for the original date will usually remain valid for the new date. If you are unable to attend the rescheduled event, you may request a refund, subject to the event organizer’s approval.

4. Refund Process
Refunds are processed to the original payment method used for the ticket purchase. If you have any issues or questions regarding your refund, please contact our customer support team for assistance.

5. Special Circumstances
In some exceptional cases, such as medical emergencies or other unavoidable situations, we may offer partial refunds or rescheduling options. Please contact us directly for further assistance.